Shipping Policy

At Arhaa Designers, we work hard to deliver your orders quickly and safely.

USA Immediate dispatch products are shipped from USA

Custom made : 15 days products are shipped from india to USA

Dispatch Times
USA Immediate Dispatch products, marked with the special badge, are shipped from our U.S. stock within 5 business days. All other products are shipped from India.

Delivery Timeline
on Custom made : 15 days delivery products We assure delivery within 15 business days once your order has been dispatched, provided customs clearance goes smoothly. In rare cases, U.S. Customs may hold packages for extra checks, which could extend delivery by an additional 5 to 10 business days.

Customs Duties & Import Fees
All shipments to the United States are subject to customs duties, taxes, and clearance charges set by U.S. Customs. These fees are not included in our product prices or shipping costs and must be paid directly by the customer to the courier (UPS, USPS, FedEx or others) at the time of delivery.

Customer Responsibility
Please ensure your shipping details are accurate. If customs fees are not paid, the courier may delay, return, or cancel your order. In such situations, Arhaa Designers cannot be held responsible for any loss or delay.

Delays Beyond Our Control
Customs inspections, courier delays, strikes, or unforeseen events may sometimes affect delivery times. While these are outside our control, we always provide tracking details and support to help you with courier or customs queries.

Our Commitment
We are committed to ensuring that your order reaches you within the assured 15 business days under normal conditions. Our team continues to work with shipping partners to minimize delays and keep you updated throughout the process.

We will send an email confirming your order once we receive the payment screenshot.